Terms And Condition
DISCOUNT DRIVING PACKAGES TERMS & CONDITION
- Discount packages are not refundable or transferable.
- All discount packages are valid for 6 months after purchase date.
- 24-hour notice must be given for cancellations or rescheduling of lessons from packages otherwise that lesson will be deducted from the total of the package.
- Discount packages purchased but not commenced, may be cancelled. A cancellation of service fee equaling 20% of the total package cost is taken from the refund amount.
- All our Packages are prepaid, must be paid in full to instructor on first lesson or pre-purchased before the first lesson.
- All the Drivers must carry their current and valid Victorian license or Overseas License during the Lessons.
- If learner driver fails to provide valid license on appointment day, instructor will not continue the lesson, but learner driver will be charged full according to their appointment.
- If Learner Driver is running late for a Lesson the Instructor will only be able to complete the remaining Lesson time. As instructor has commitments for other appointment.
- If Learner is absent, will be charged full according to their appointment.
- Driving Instructor has the full right to cancel, reschedule lesson or changing the length of the lesson time in certain circumstances (Feeling unwell, Bad Weather and Hazard Traffic condition).
- Discount packages are valid from Monday to Saturday excluding public holidays. (All lessons must be conducted between 8 am and 5 pm.)
- Driving lessons on Sunday, Public holidays and Night driving will cost addition 10% on individual lesson.
- Female Instructors charge is additional 10% on top of Discounted Driving Packages.
- Online Booking dates and times may vary on instructor’s availability, final confirmation of booking will be given by the instructor.
EXPRESS DRIVE TEST & LICENSE PACKAGES TERMS & CONDITION
- Express drive tests & license packages are not refundable or transferable.
- All our Packages are prepaid, must be paid in full to instructor on first lesson or pre-purchased before the first lesson.
- Express license packages exclude all Vic Roads fees.
- Learner Driver is responsible to provide all documents including Learner permits, completed & Signed Logbook or completed My Learner App and valid hazard perception result on test date.
- Overseas license holders must have all valid documents including 3 forms of identification (Passport, Address proof, Medicare or Bank card), Overseas License and valid Hazard perception result with them on the day of the driving test.
- If VicRoads reject to start test due to applicant’s fault, YOUR LOCAL DRIVING ACADEMY is not responsible for such incident. Full fee will be charged, and NO refund will be made.
- One lesson must be completed on the day immediately before actual driving test, unless otherwise agreed upon with/by the instructor.
- All lessons included in Express Drive Test & License Packages require pick up and drop off at the VicRoads office.
- Instructor will charge extra for drop off the applicant after test.
- Driving lessons are valid from Monday to Saturday excluding public holidays. (All lessons must be conducted between 8 am and 5 pm.)
- Driving lessons on Sunday, Public holidays and Night driving will cost addition 10% on individual lesson.
- Female Instructors charge is additional 10% on top of Express Drive Test & License Package.
- Online Booking dates and times may vary on instructor’s availability, final confirmation of booking will be given by the instructor.
GIFT VOUCHERS TERMS & CONDITION
- All Gift Vouchers are valid for 6 months after purchase date.
- Vouchers are non-refundable, or changeable (manual or auto), and not transferable to another person.
- Unused vouchers cannot be refunded.
- 24-hour notice must be given for cancellations or rescheduling of lessons from gift voucher packages otherwise that lesson will be deducted from the total of the package.
- Please treat vouchers like cash if lost we cannot replace.
- No lessons can be given unless voucher is presented to the driving instructor.
- Driving lessons are valid from Monday to Saturday excluding public holidays. (All lessons must be conducted between 8 am and 5 pm.)
*All prices incur a surcharge of 1.95% for American Express, MasterCard and Visa Credit and Debit cards via the PayPal payment method. Diners club not accepted.
*All card surcharge fees excluded from any cancellation of service fees.